Help
Short answers to the usual questions
Something else? Write to hello@mealplanmaker.com; a real person answers within one working day, Monday to Friday.
Using the maker
I closed the tab and my settings are gone.
Unless “Remember my settings on this device” was ticked or you saved a plan file, they lived only in that tab. There is no copy anywhere: we never had one. It takes a minute to set them again.
Can I have fewer meal rows?
Yes. On “Weeks and pages”, untick the rows you do not plan. At least one row stays; the style adds one more row of its own.
Can I turn the style’s extra row off?
Pick the Everyday style: its extra row is a plain notes line.
Where do I write the dates?
Weeks are numbered, not dated. Write the dates next to the week title, or type them into the notes box.
The PDF
The boxes are not typeable in my reader.
Open the file in Adobe Acrobat Reader, Apple Preview, Chrome or Edge. Some simple viewers show the boxes but do not let you type. Printing works everywhere.
I typed into the PDF and it did not save.
Use “Save” or “Save as” in the reader after typing; some browsers only show the typed text until you save a copy. Keep the saved file with your other documents.
The PDF will not build.
Try the free preview first; if that fails too, the browser is probably very old or in a restricted mode. Try a current Safari, Chrome, Edge or Firefox, or another device with your plan file.
Where did the PDF go?
To your browser’s downloads, named Meal-Plan-Maker-… with the paper size in the name. On a phone, look in the Files app (iPhone) or the Downloads folder (Android).
Some characters show as question marks.
The planner uses one font chosen for legibility; a few rare characters or emoji are outside it and are replaced by “?” rather than silently dropped. Rewrite those words in plain letters.
Buying and the unlock
I paid but the export still says preview.
The unlock is per device. Open the link from your confirmation email on the device you are using; it unlocks there. No email? Get the link again at Lost your link? using the email you paid with.
I want to use it on another computer too.
Open the same unlock link there. It works on more than one device for two years.
I bought the Starter Pack; where is the ZIP?
In your confirmation email and on the page after payment. The link works for 30 days; renew it any time at Lost your link?.
I want a refund.
See refunds: one email with your order reference.